FAQS - Huizhou Yikai Rubber Technology Co., Ltd.

Is your product non-toxic and environmentally friendly?

Yes, our products are made of food-grade TPR material and meet non-toxic and environmentally friendly standards.
What are the characteristics of these materials?

EVA has soft and durable characteristics, sand provides a rough texture, pectin is soft, maltose is used to fix and reinforce the structure, and beads are used for decoration and to enhance aesthetics.
What materials are used inside the product?

Our products mainly include EVA glue, sand, pectin, maltose, and beads.
What should I do if I find quality problems with the product?

If you find any quality issues with the product, please contact the sales team immediately. We will provide you with a solution as soon as possible, including replacement or refund.
How to ensure product quality?

Yikai Rubber Toy Factory has established standardized production processes and stringent quality control standards, including quality inspections of raw materials, multiple inspections during the production process (such as trimming, stuffing, glue application, etc.), and inspections of product appearance and functionality.
Does your factory have relevant certifications?

Yes, we are a Disney FAMA-certified factory, and our products comply with international certification standards such as CPC, MSDS, CE, and RoHS.
What steps differ depending on the product type?

Different products vary in filling materials, water injection, and specific decoration steps. For example, water balloons need to be filled with water, while air balloons need to be inflated.
Which steps are common to every product?

All products go through raw material processing, injection molding, trimming and flash removal, gluing, spraying or pad printing, cleaning inspection, and packaging.
What are the main steps in the production process?

The main steps include raw material processing, injection molding, trimming and flash removal, filling materials, gluing, spraying or pad printing, water filling (if applicable), cleaning and inspection, and final packaging.
What is a prototype? Why is it necessary to confirm the prototype?

A prototype is a sample model of a product used to confirm its details and appearance. Confirming the prototype ensures that the product meets your requirements and expectations. We use 3D printers to produce prototypes, which are typically made of ABS material.

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